Privacy Policy for Healthsprings Connect Mobile App

Privacy Policy for Healthsprings Connect Mobile App

At Healthsprings Connect, we value your privacy and understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you use our healthsprings connect mobile app (the “App”). By using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

When you use the App, we may collect certain information from you, including:

• Personal Information: We may collect personal information such as your name, email address, phone number, date of birth, and other contact information when you register for an account.
• Health Information: We may collect health information, including medical history, symptoms, and other health-related data when you use the App to consult with a healthcare provider.
• Device Information: We may collect device information, including your IP address, device type, and operating system when you use the App.
• Location Information: We may collect location information from your device when you use the App to provide location-based services.
• Camera and Microphone Information: We may collect camera and microphone information when you use the App for telemedicine consultations.

Use of Information

We may use the information we collect for the following purposes:

• To provide telemedicine services to you.
• To improve our App and services.
• To communicate with you regarding our services.
• To comply with legal and regulatory requirements.

Sharing of Information

We may share your information with the following third parties:

• Healthcare Providers: We may share your health information with healthcare providers who provide telemedicine services through our App.
• Service Providers: We may share your information with third-party service providers who assist us in providing the App and our services.
• Legal and Regulatory Authorities: We may disclose your information in response to a subpoena, court order, or other legal request, or to comply with applicable laws and regulations.

Security of Information

We take reasonable measures to protect the security of your information. However, no security measures are perfect, and we cannot guarantee the security of your information.

Your Choices

You may opt-out of receiving marketing communications from us by following the instructions in the communications. You may also request to delete your account by contacting us at Healthsprings Connect.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and in the App.

If you have any questions or concerns about this Privacy Policy, please contact us at Healthsprings Connect.

Terms and Conditions for Healthsprings Connect Mobile App

Welcome to the healthsprings connect mobile app (the “App”) operated by Healthsprings Connect. These Terms and Conditions (“Terms”) govern your use of the App, and by using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

Use of the App

You may use the App to access telemedicine services provided by healthcare providers who have registered with Healthsprings Connect. Your use of the App is subject to compliance with these Terms and all applicable laws and regulations.

Eligibility

You must be at least 18 years of age or have the legal authority to enter into these Terms on behalf of a minor to use the App. By using the App, you represent and warrant that you are eligible to use the App.

Account Registration

To use the App, you must register for an account. You agree to provide accurate and complete information when registering for an account and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify Healthsprings Connect immediately of any unauthorized use of your account.

Healthsprings Connect Services

Healthsprings Connect does not provide medical services but rather enables access to healthcare providers who provide telemedicine services through the App. Your use of the telemedicine services is subject to the terms and conditions of the healthcare providers who provide the services.

Use of Information

We may use your information in accordance with our Privacy Policy. By using the App, you consent to our use of your information as described in the Privacy Policy.

Intellectual Property

Healthsprings Connect owns all intellectual property rights in the App, including all copyrights, trademarks, and other proprietary rights. You may not use any of Healthsprings Connect’s intellectual property without our prior written consent.

Prohibited Conduct

You agree not to:

• Use the App for any unlawful purpose or in violation of these Terms.
• Interfere with the operation of the App or disrupt the App’s servers or networks.
• Use any automated system or software to extract data from the App.
• Reverse engineer or decompile the App.

Disclaimer of Warranties

The App and the telemedicine services are provided “as is” without warranty of any kind, either express or implied, including without limitation, any warranty for information, services, uninterrupted access, or products provided through or in connection with the App.

Limitation of Liability

Healthsprings Connect and its affiliates, officers, directors, employees, and agents shall not be liable for any damages, including without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the App or the telemedicine services.

Indemnification

You agree to indemnify, defend, and hold harmless Telemedicine and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorneys’ fees, arising out of or in connection with your use of the App or the telemedicine services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Healthsprings Connect is incorporated.

Dispute Resolution

Any dispute arising out of or in connection with these Terms or the App shall be resolved through binding arbitration in accordance with the rules of Singapore.

Changes to these Terms

Healthsprings Connect may update these Terms from time to time